Legal

Privacy Policy

Last updated 19 August 2026

Sponny ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Sponny mobile application (iOS and Android) and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Location Data: With your permission, we collect precise or approximate location data to show you nearby promotions, events, and venue offers.
  • Account Information: If you create an account, we collect your name, email address, and any profile information you provide.
  • Usage Data: We automatically collect information about how you interact with the Service, including pages viewed, offers clicked, and time spent in the app.
  • Device Information: We collect device identifiers, operating system version, and app version to operate and improve the Service.
  • Communications: If you contact us, we retain records of your correspondence.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Personalize your experience and surface relevant offers and events
  • Send push notifications about promotions near you (with your consent)
  • Analyze usage patterns to improve features and performance
  • Communicate with you about updates, support, and promotions
  • Comply with legal obligations and enforce our Terms of Use

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Venue Partners: Aggregated, anonymized data to help venues understand offer performance.
  • Service Providers: Third-party vendors who assist us in operating the Service (hosting, analytics, notifications) and are bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or to protect the rights and safety of Sponny, our users, or the public.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred as a business asset.

4. Location Information

Location data is central to the Sponny experience. We use it solely to show you nearby offers and events. You can disable location access at any time in your device settings, though this will limit the core functionality of the app. We do not share your precise location with third parties without your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data by contacting us at info@sponny.com.au.

6. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at info@sponny.com.au.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Data portability in a machine-readable format

To exercise these rights, contact us at info@sponny.com.au.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page or through in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Get in touch
info@sponny.com.au
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